Reputation,
protected.

Before customers call, book, visit, or buy, they check your reputation. Your reviews become the shortcut for deciding whether your business feels credible — or risky.

A single false, defamatory, spammy, or policy-violating review can interrupt the buying decision before your team ever gets a chance to respond. It rarely announces itself. The customer simply doesn't call.

Reputation is not a marketing line item. It is the last checkpoint between interest and purchase.

The path from interest to competitor is four steps long, and it runs entirely without you. By the time the call doesn't come, the decision was made somewhere in the second step.

Doctors, surgeons, lawyers, restaurants, contractors, med spas, agencies, home services and more. If prospects search before they buy, your reviews are part of the sale.

The businesses that feel this hardest are the ones where a single visit carries real cost or real risk — where the customer has every reason to check twice before committing.

Social Onyx focuses on reviews that violate platform policies or applicable standards. Everything else stays exactly where it is.

That distinction is the whole business. A service that removes honest criticism is selling you a short-term illusion and a long-term liability. We are not that.

We follow a proven, systemized approach to identify ineligible reviews, build strong cases, and get results — so you can protect what you've built.

Every case is evaluated by hand before anything is filed. No automated mass-flagging, no volume plays. A weak case submitted quickly is worse than no case at all.

For the first up to five eligible reviews, our incentive is tied to your outcome: the invoice arrives only when the removal is completed.

There is no retainer, no deposit, and no invoice for a case that didn't land. Our incentive is aligned with your outcome: we win when your reputation improves, and not a moment before.

Recent reviews move faster. Older reviews usually require a stronger case and deeper escalation, so pricing reflects the additional difficulty — nothing else.

Both tiers are billed on outcomes — one invoice per removal that lands.

Google decides whether you get found. Yelp decides whether you get trusted. Reddit decides what people say when they think you aren't listening. We work across all three.